Posts tagged with “bugzilla”

I wanted to give a reminder to all Mozilla Triagers that I have two active surveys about Mozilla Triage. The first is about general Triage Demographics and suggestions, and the second is specific to communication. If you haven’t taken these surveys, it would be a great service to me if you would take a few [&hellip Continue reading

Thank you for the response to survey I posted a few hours ago. I’ve already got helpful feedback and more is coming in. In the meantime, I’ve got one more short one that is probably even more important. The issue of communication in the Triage community is something that I feel needs to be improved, [&hellip Continue reading

I know I’ve been silent the past few months, but haven’t been still. I’ve written up simple summaries of several of my Triage ideas on the Mozilla wiki. You can read them Here, Here, Here, Here, Here and Here. I’m looking for feedback and suggestions, so feel free to leave them in the comments and/or [&hellip Continue reading

It has been an interesting week. I published a blog post describing in detail some of my concerns with Triage on August 27th. I intended to simply spark a discussion about some of the finer details of the Triage issues, and explain a few of the reasons why I did and didn’t leave. It was [&hellip Continue reading

Apparently my last blog post got picked up by both Conceivably Tech and Slashdot, somewhat to my surprise. It also came to my attention that I was a bit too ambiguous in how I worded things, so I wanted to make a few clarifications. Firefox did not ship with 6,000 bugs. Rather, there are 6,000 Continue reading

As many of you know, I have officially ended my contributions to Mozilla for the time being. Since I published that post, I have been asked by several people why I left, and ways that I think Mozilla could change to be more friendly to Triage. So, I thought I would give a blog post Continue reading

I could also title this, What Needs to be Done to Ensure this Works. I’ll try to summarize in a few short paragraphs. Mozilla Needs Official Triagers Instead of relying on a community to handle all the bug triage, Mozilla needs to hire several people to work full-time, who’s job it is to triage. I Continue reading

Well, this is the meat of my series, where I stop talking about hypothetical solutions, and start to think about some real, achievable fixes. The main thing I will focus this post on is the “Staging Area”, and the most practical way to handle it. I may not cover all the bases, so please, in Continue reading

Since April 7th, 1998, bugzilla.mozilla.org has served Mozilla. Over 657,000 Bugs have been filed in the multiple products and components covered in the vast database. Over these 13+ years, Bugzilla’s users have been divided into two groups. End-users: Those people who have found what they think is a bug in a Mozilla product. These may Continue reading