Contributor spotlight: Swarnava

Mozilla, and specifically SUMO, relies on the talents of our contributors to make a difference. This month we’d like to give a big shout out to one of our Top Ten Contributors: Swarnava Sengupta!

Swarnava has provided close to 2800 answers in our forums- that’s a lot of help! Even better, most of those are ‘first responses’- which are the crucial first steps to giving our users the help they need. Even more impressive is that he’s done all of this and entered the Top Ten in under one year.

He also helps translate SUMO Knowledge Base articles in the Bengali language. He hopes to become a forum moderator someday, but is already the Bengali Locale Leader.

User questions come for all types of Firefox problems- and Swarnava specializes in crash related issues and browser hijacking problems. His advice to new contributors is that you don’t need to be an expert to help- which is so true! He points out that there is no need to feel shy, as he isn’t a developer or an expert. It’s just a matter of showing people Knowledge Base articles that help with their problem- that’s it. He has a really good point, as no one starts out as an expert-and the more help you give, the easier it gets.

Swarnava works from Kolkata, India. He puts in online 24/7 support via mobile & also uses Twitter to help with Army of Awesome. This sounds like a lot- but even with the big time difference between Mountain View, CA and Kolkata we see him online all the time! When not online helping Swarnava is in school. In addition to SUMO & Army of Awesome, Swarnava helps test beta products for Kaspersky Labs and Symantec Corporation. He maintains Bengali translations on Utorrent, Malwarebytes, and for some Firefox Addons. This is pretty impressive for someone who is 17 years old! He also chats with Friends using texts or Facebook. It’s not surprising that his favorite hobby is using the computer- especially as he aims to become a Computer Engineer. I’d say he’s well on his way to a successful career! If you’d like to hear more from Swarnava you can find him [online, of course] at:

facebook.com/heavengod

twitter.com/h34v3ng0d

Take the Developer Economics 7th Global Survey

I’ve always preferred to think of myself as anything but a Marketer. In business school, there was a clear hierarchy assigned to the functional classifications amongst us. At the very top sat the investment bankers, commanding the most respect and highest paying job offers. And always at the very bottom the Marketing folks groveled, earning less and often viewed by their peers as having a “softer,” less competitive skillset.

However much I disagreed with this classification — knowing that the digital age has made modern day marketing every bit as analytical and numbers-intensive as corporate financing jobs — it didn’t change the fact that I didn’t want to be called a Marketing person anyway. With the success of the Mad Men series and the constant headlines about privacy invasion and digital media, it seemed impossible to completely shake the Marketing job function from the stereotype of scumbag executives on Madison Avenue, or even a dirty car salesman whose only real skill is the ability to smoothly tell lies.

In corporate America, no matter what job function you’re in, you’re all there for the same purpose – to drive profits (also referred to by business-schoolers as “maximizing shareholder value”). But the Marketing folks are more directly involved with sales metrics, and so the stereotypes live on. But being a Marketer at Mozilla is different. As a non-profit, mission oriented company, we’re not trying to sell you anything at all. Our only goal is to provide greater value – to our developers, our users, our community, and the world.

As a Developer (un)Marketer, my job is to make you successful. Does this mean I’m never going to try to get you to do anything? Or could this mean I’m ready to be embrace the Marketing title? Okay, no on both counts. But it does mean that when I ask you to do something, I’m really asking just so I can, in the end, help you.

Take the Survey

Surprise – the Marketer that won’t call herself a Marketer writes her first blog post asking you to do something. Mozilla has teamed up with research company VisionMobile to get the latest, most accurate facts and insights surrounding the mobile app economy and developer ecosystem. We need this to make sure we’re prioritizing our efforts to provide you with the tools and resources that help you the most. The research relies heavily on developer surveys, and we want to ensure we get a representative sample of Firefox OS and HTML5 developers around the world. We also need this sample to be large enough to for the data to be statistically significant.

If you’re an HTML5 or Firefox OS developer, we’d love you to participate in this 10-minute survey for their research report on Developer Economics. This report provides a comprehensive analysis of the app economy and developer ecosystems based on the largest and most global developer surveys. The results of the survey will be available as a free download in July, plus I’ll be back to talk about some of the best challenges and opportunities for developers based on insights from the full report.

The survey will run until May 9th, and there is also a lucky draw for survey respondents to win prizes! Please help us generate the best research possible with your participation. And please comment or tweet us (@mozhacks) with any thoughts or ideas on the survey questions!

Survey Methodology

The research in VisionMobile’s Developer Economics report is based on survey responses from its global developer survey, in addition to one-to-one interviews with mobile app developers. The developer survey is entirely administered online. Respondents for the 5th edition of Developer Economics came from 115+ different countries, led by the US (18.7%), India (13.9%), and the UK (5.9%), followed by Russia, Germany, and France. This is outlined in more detail in Developer Economics: Methodology.

About the Survey

Developer Economics is a semi-annual report series published by VisonMobile, providing benchmarking of developer attitudes, trends and monetization by region. The report is now the largest and most global research available on the apps economy, surveying over 6.000 developers worldwide. You can also download a free copy of the 5th Edition (Q3 2013) of the report.

About VisionMobile

A leading research firm in the app economy and mobile business models, VisionMobile’s team includes PhDs, MBAs, economists and engineers that analyze the strategies behind the world’s most successful technology companies. Visit their website to learn more.

Bug Verification Day

Hi everyone!

Wednesday, April 23rd, we will be holding our weekly Bug Verification Day. This event is held on the #testday IRC channel and it’s addressed to everyone willing to get involved in improving Firefox.

You don’t need to have any previous experience in working with bugs. Ask for help on the #testday channel and someone there will give you assistance. More details are available in the wiki page we set up for you.

If you’re unable to attend these meetings and still want to get involved, you can verify bugs on your own time. Just add the [bugday-20140423] tag to the whiteboard or a comment for every bug you work on, so we know you participated to this event.

Join us and help make Firefox better!

Intro to Web Testing

On Friday, May 2nd, 2014, come learn more about how to do web testing with Mozilla’s WebQA team:

  •  Meet from 16:00-21:00 GMT, 8am-noon PST
  • Talk about ways to start testing
  • Find a project – look over the tests we have
  • Answer questions you might have about testing, MozTrap, Bugzilla and more

Bring your questions about web testing. We’ll review our how-to documents and answer questions about web testing.

You can expect to discuss Exploratory testing as a way of getting started.  Talk about getting a Persona account for testing. Log into MozTrap to run a few test cases.

To find out how to connect with us, and to learn more about what we’ll be doing checkout the etherpad:

https://etherpad.mozilla.org/IntroToWebTesting

Hope to see you there! Enter your name and test activities to earn the brand new Web QA Test day badge!

What Mozilla Hacks is

With the Mozilla moniker, many people believe that the Hacks blog is only about Mozilla products or news. Therefore, I wanted to take the chance to enlighten you and also invite you to be a part of creating content here.

What we cover here

The goal and objective of Mozilla Hacks is to be one of the key resources for people developing for the Open Web; talking about both news and in-depth descriptions of technologies and features. This means that as long as it’s about open technologies, we want to share all that information, tips, tricks and learnings with you.

We’re Mozilla, and for us it is key to be a web browser agnostic resource, and it’s exactly the same with MDN (Mozilla Developer Network). The content here is written by a lot of different authors, where about half of them aren’t part of or associated with Mozilla in any way – they just do good things for the Open Web, and we believe that deserves exposure, and that it will be beneficial to you.

Allow me to also emphasize that Mozilla Hacks is not a press release channel, we work hard to make everything we cover to be informational, practical and inspirational for you.

More information is outlined in the guidelines for Mozilla Hacks.

Behavior

Mozilla Hacks is a place based on mutual respect and understanding, and the way we address each other is supposed to reflect that. We expect anyone writing or commenting to use proper language and refrain from insulting other people. If you ask a question here, give feedback and more, you deserve a reply from us. And when we talk about things – even though we might disagree – we all should and are entitled to always be met with respect and a proper behavior.

Write for us!

We know that a lot of you reading this have great knowledge, skill sets and experiences, and we would be very happy to help and support you in sharing it with the world and fellow developers.

We have had hundreds of people writing and collaborating in content for Hacks, and if you write two posts or more, you’ll show up in great company among all our fantastic authors!

Talk to me

For me personally, I’ve been running Mozilla Hacks as its Editor for about two years now, and I’m constantly on the lookout for good content that web developers writing for the Open Web, with open technologies, can learn from. I.e. topics that I’d love to read about myself.

I would be very happy for you to reach out to me at robert [at] mozilla [dot] com or via @robertnyman on Twitter – I’m always interested in discussing the web, technology and the ideas you might have. Talk to me. :-)

Firefox Aurora 30 Testday results

Hello everyone!

Friday, April the 18th, we held a new Testday for Firefox 30 Aurora. Thank you for helping out with test execution and exploratory testing.

More details about the work done can be found in this etherpad.

Special thanks are in order for: florin_nechita, Ignacio Yagami, Iamjayakumars, and to all our moderators! Your work is always appreciated.

We look forward to seeing you at the next Testday, so follow us on QMO for details!

Bug Verification Day

Hi everyone!

Wednesday, April 30th, we will be holding our weekly Bug Verification Day. This event is held on the #testday IRC channel and it’s addressed to everyone willing to get involved in improving Firefox.

You don’t need to have any previous experience in working with bugs. Ask for help on the #testday channel and someone there will give you assistance. More details are available in the wiki page we set up for you.

If you’re unable to attend these meetings and still want to get involved, you can verify bugs on your own time. Just add the [bugday-20140430] tag to the whiteboard or a comment for every bug you work on, so we know you participated to this event.

Join us and help make Firefox better!

Bug Triage Day

Greetings Firefox friends!

Monday, April 28th we will be holding our weekly Bug Triage Day. Join us on the #testday IRC channel and get involved!

You don’t need to have any previous experience in working with bugs. Ask for help on #testday and someone there will offer you assistance. Details are also available in this event’s wiki page.

If you aren’t able to attend this event but still want to get involved, you can triage bugs on your own time.  Just add the [bugday-20140428] tag to the whiteboard or a comment for every bug you work on, so we know you participated to this event.

Join us and help make Firefox better!

Firefox OS App Workshop Prague

Back in March, Mozilla tech evangelist Frédéric Harper visited Prague in the Czech Republic and gave a talk at the local Prague JavaScript meetup. His presentation, Empower Mobile Web Developers With JavaScript and WebAPI introduced a roomful of Czech JavaScripters to Firefox OS, Open Web Apps, and our recent integration with Apache Cordova and Adobe PhoneGap. PhoneGap/Cordova developers who’ve built native apps for other platforms and stores can now port PhoneGap-built apps to Firefox OS.

Just as sure as the coming of summer, Firefox OS is coming to the Czech Republic in 2014, and Fred and friends are heading back to Prague to host a full-day, invitation-only Firefox OS App Workshop on Saturday, June 28. There will be phones! All participants will receive a developer device to test and demo their apps, and to keep for future app development. For free.

Requirements: Show us your app

REQUIRED: To qualify for this free hands-on, technical workshop, you must be able to show us a published HTML5 app that you’re porting to Firefox OS or a working Firefox OS app in progress. Show us a link to your existing app or to working code for the app you’re building.

Apply now for the Prague App Workshop, June 28, 2014.

FoxSay500

NOTE: If you do not provide relevant links to working app code we will not be able to consider your application. Firefox Marketplace currently offers plenty of tic-tac-toe games, sliding puzzles, calculators, and to-do list apps. We love to be impressed by new, original, and locally relevant apps, for work and play.

In the Czech Republic, we need apps that are in Czech. And if you want to extend the reach of your app by translating it to other languages, we have a pilot localization program to help you.

What to expect

This workshop is open to individual developers and teams of up to 4 people. The workshop begins with a technical introduction in English in the morning; the rest of the time is for coding and testing your app using the App Manager that’s built in Firefox Developer Tools. Bring laptops and devices.

At the close of the day, there will be demos of all the apps in progress. After demos, we’ll all go to dinner. Mozilla will provide food and drink throughout the day of the workshop, but travel and lodging arrangements are up to you. And after the workshop, we will stay in touch while you complete your apps and submit them to Firefox Marketplace.

Resources

If you don’t have a Firefox OS app in progress, here are some resources to help you get started. There’s never been a better time:

Shizen008's Blog 2014-04-21 08:42:25

I had a discussion with someone new I met who talked about having worked on state machine for a dog poo game where the dog poos and you have to pick it up.

 

It came to me that this is a good way to explain what exploratory testing is.  Part of exploratory testing revolves around knowing states.  Pre and post conditions…

 

What you’re trying to explore is the current state machine of the software you are trying to test and seeing if it matches with what the design of the software is suppose to be like.  ( http://en.wikipedia.org/wiki/Finite-state_machine )

 

If it doesn’t match, there may be a bug or a change of design which has to be investigated.

 


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Firefox 30 Aurora Testday, April 18th

Greetings mozillians,

We are happy to announce that Friday,  April 18th, we’re going to hold the Firefox 30.0 Aurora Testday. We will be testing the latest Aurora build, with focus on recent changes and fixes. Detailed instructions on how to get involved can be found in this etherpad.

No previous testing experience is required so feel free to join via #testday IRC channel and our moderators will offer you guidance and answer your questions.

Join us next Friday and let’s make Firefox better!