Bugzilla

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Using the in-litmus flag in Bugzilla

A brand new "in-litmus" flag has been added to (most) bugs in Bugzilla. For those of you who are familiar with the "in-testsuite" flag, "in-litmus" will work almost the same way, but for those of you aren't, here's a brief overview.

Lower the number of unconfirmed bugs - The Project continues...

Our project to lower the number of unconfirmed bugs has been very successful. A great thanks to all of our community members like stevee, aaronr, and aleksej for their help on lowering the number of unconfirmed bugs.

We have triaged a lot of bugs so far (over 1000 bugs in nearly a month!), but there is still a huge list of bugs to work on. So we still need your help!

For those community members that are new and want to help or want more information about this, please see the inital post.

Not enough information/Support Requests - RESOLVED INCOMPLETE

Thank you for your report.

If you need general assistance, please see http://support.mozilla.com for
various documentation and community resources you can turn to for help with
your problem. Bugzilla is not such a resource - the purpose of Bugzilla is to
track bugs in the software so that they can be fixed by the developers.

It's important that Bugzilla is reserved for reporting actual problems with the
software, in enough detail that the bug report helps us fix the problem.

Boilerplate Replies

In working with Bugzilla, there are some issues that come up frequently enough that form replies are warrented. This section is an attempt to collect those topics and their replies.

Triaging Bugs

http://wiki.mozilla.org/MozillaQualityAssurance:Triage
Triage is the process by which the flood of bugs in Bugzilla are classified, validated, and hopefully sent onward to developers for further action.  When triaging a bug report evaluate it with these points in mind:

  • Ensure the bug is classified under the proper Product and Component in bugzilla for the issue it refers to

Using Bugzilla for Quality Assurance

Bugzilla is the bug tracking system used by Mozilla projects, and as such many of the activities of Mozilla Quality Assurance revolve around Bugzilla.

Bug Days

Mozilla QA Community:Bug Day

From MozillaWiki

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