As part of our QA Community strategy for 2008 I designed a volunteer participation survey in late 2007 as a first step in better understanding our QA contributors. The survey was available online for about two months from Jan 2 - Feb 27, 2008 and we reached out to contributors via newsgroups, mailing lists, and QMO. In the end, we had a pretty good sample of 114 responses.
The goal of the survey was to provide the Mozilla QA team a snapshot of what our community looked like and to gather feedback from volunteers so that we could better plan and execute on our community events and projects going forward.
To read more, check out:
Part 1: http://blog.mozilla.com/jay/2008/03/20/getting-to-know-the-qa-community-...
Part 2: http://blog.mozilla.com/jay/2008/03/28/getting-to-know-the-qa-community-...
Part 3: http://blog.mozilla.com/jay/2008/04/03/getting-to-know-the-qa-community-...
Full survey results are available at:
http://people.mozilla.com/~jpatel/mozqa/qasurveyresults.html
Thanks!
- Jay & the Mozilla QA team