In Mozilla, a QA must not only test and then file their own bugs, but must also help harness the incoming flood of community bugs for valid problems.

Creating Search Queries on Bugzilla

The tool that Mozilla uses to keep track of bugs is Bugzilla. Bugzilla offers a couple of ways for a user to find bugs on its database. There is a simple search option and an advanced search option. Each one offers a unique way of searching that allows the user some flexibility in how they want to perform their search. A simple search will only restrict search parameters to any currently not-fixed bug that match the string inputted by the user. Meanwhile, the advanced search form allows the user the ability to really cut down on any glut found through a simple search. With that said, it can be a bit confusing. So, Bugzilla offers a "Give me Some Help" hyperlink located in the top left portion of the form that reloads the page with hover-enabled tool-tips to guide you through each module.

Persistent Queries and how to Manage them

• After creating a query, you might want to keep that query for future use. If that's the case, it can be transitioned into a Saved Search, which will appear in the page footer. To save a search, scroll to the bottom of the page, fill out the text field at the bottom of the page and click on the "Remember Search" button.
• It's very useful if you only plan to go through the bugs every so often, or if you need to track something based on keywords or fields other than product/component, or when you need to look through older bugs.

Tracking Components

If you want something more immediate, you can choose to track a component, such as Disability Access. This is possible via your Bugzilla preferences. Make sure to track the relevant component in both Core->Disability Access APIs and in the products you care about, such as Firefox (Firefox->Disability Access) or Thunderbird.